SPOTLIGHT ON DARK DATA
Lumos works by analyzing and processing text using NLP based ML and AI techniques. As it uses ML and AI, the solution is agnostic to formats and can process native as well scanned documents in low resolutions.
MAKING DATA MORE HUMAN
Making Sense of Dark Data
Over 80% of enterprise data is unstructured, even more so in financial Services. This data can provide qualitative insights into what’s truly happening within the enterprise. LUMOS addresses the Dark Data challenge and helps process, extract and understand text data. The text can be in the form of native or scanned documents or other forms like social media sites, web pages, Word, Excel, PowerPoint or any such formats.
Ability to process multiple formats at scale LUMOS possesses the capability to process multiple formats at scale, agnostic of the source that the data is emanating from. Think of all your customer survey data from a contact center, physical forms and drop-boxes, all automatically processed and ready for you to analyse the already-derived insights
Pre-processing and Deconstruction
Incudes Feature Extraction, Region of Interest Identification, Text Identification, Contextual Classification, Conversations, Ranking, Synthetic Data Creation. The data is broken into relevant sections, stored, and indexed appropriately.
Insights & Analytical AI
Extracting specific information from the data and delivering insights. Extensive use of Machine Learning models and adaptive learning techniques allows the data to stay contextual and relevant. The insights are in the form of Charts and Graphs, Conversation Stories and Indexed sections
User interface can be built appropriate to the use case – Intelligent search provided by default, other user interfaces can be AI enabled Conversational Bot, custom interfaces like Mobile Apps and integration with Business Systems via APIs.